Do NOT send your computer here to be repaired. I took my laptop to them knowing the issue was hardware (I am very good with computers but I didn't feel like replacing the part myself even though I was capable) but they insisted on a "system refresh" which was simply re-installing windows so I was like if it is a MUST then go on with it. After the "refresh" didn't solve the issue (duh it's a hardware issue not a software issue) they told me they had to order the replacement trackpad. Well I called about a week or so later and they said they were still looking for the part so I said okay go ahead and order it when you find it. after i got off the phone I did a simple google search and came across lenovo's website where all you have to do is enter the part number and order it. this took FIVE MINUTES to find and yet a weeks worth of searching on their end amounted to 5 minutes for me. That's still not all the part was delayed and then subsequently lost in the mail WTF kind of excuse are those DEFINITELY the believable kind *sarcasm* I guess any highschooler like me must be such a pushover i'll believe anything. to wrap everything up the computer took nearly 2 months to "fix" and even after that I was left to install the drivers for part of the trackpad on my own (thankfully I know how to do that and i'm not some poor old lady that is just screwed because her computer won't work anymore) oh yeah there is some cosmetic damage that wasn't there previously. If this place is really your only option go ahead but otherwise STAY AWAY FROM HERE WITH YOUR COMPUTERS!!
Nexgen Consulting Services Llc is a US Electronics Store based in Greensboro, Georgia. Nexgen Consulting Services Llc is located at 6350 Lake Oconee Pkwy #110, Greensboro, GA 30642, USA.
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